Last updated: 22 August 2026
At www.gcgetaways.com.au, one of our main priorities is the privacy of our guests and website visitors. This Privacy Policy explains what personal information Holiday Rental Management Pty Ltd, trading as GC Getaways ("we", "us", "our"), collects, how we use it, and how we protect it, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By using our website or booking with us, you consent to this Privacy Policy and its terms.
1. Information We Collect
We may collect personal information including your name, contact details, payment information, identification documents (for guest verification purposes), booking preferences, and any messages or attachments you send us. We may also collect information automatically through our website — such as IP address, browser type, ISP, and referring/exit pages — via log files and cookies.
2. How We Collect Information
We collect information directly from you when you make a booking, contact us, or complete identity verification. We may also receive information from third-party booking platforms (such as Airbnb) and from our property management software provider.
3. How We Use Your Information
We use your personal information to:
Process and manage bookings
Verify guest identity and ensure property security
Communicate with you before, during and after your stay
Process payments
Operate, improve and personalise our website
Understand how visitors use our website and analyse trends
Comply with legal obligations
4. Disclosure of Information
We may share your information with:
Property owners, where necessary for booking or compliance purposes (excluding identification documents)
Our property management and booking software provider, PropertyStack AI
Cleaning, maintenance and other service contractors, where relevant to your stay (excluding identification documents)
Payment processors
Government or regulatory bodies, where required by law
Identification documents collected for guest verification are used solely for security and compliance, and are never disclosed to property owners, cleaning contractors, or other third-party service providers.
We do not sell your personal information to third parties.
5. Data Storage and Security
Guest data is stored on the servers of our property management software provider, PropertyStack AI. We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
6. Cookies and Log Files
Our website uses cookies to store visitor preferences and improve your browsing experience. We also use log files, a standard practice used by most hosting providers, which record information such as IP address, browser type and pages visited. This data is not linked to anything personally identifiable and is used only to analyse trends and administer the site. You can control cookie preferences through your browser settings.
7. Access and Correction
You have the right to request access to, or correction of, personal information we hold about you. You may also request that we erase your personal information, subject to certain conditions (for example, information we are legally required to retain). If you would like to exercise any of these rights, please contact us using the details below.
8. Children's Privacy
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly remove it from our records.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us at:
GC Getaways
Holiday Rental Management Pty Ltd
stay@gcgetaways.com.au
1300 150 650
